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People credited with this unit standard are able to demonstrate knowledge of: applying personal skills to serving customers and enhancing the customer experience
People credited with this unit standard are able to: prepare service areas and equipment
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Learners gain strategies for clearer
IND - MICRO - Hospitality and Customer Service - Correspondence ONLINE 1 enrolment per person:Correspondence ONLINE People credited with this unitA complete foundation for service industry success. Learners gain core skills in communication, customer care, sales, food safety, and workplace safety. They explore how legislation and product knowledge shape quality service. A highly versatile option for schools and community training programmes introducing learners to hospitality or retail. Theory: Yes Practical: Yes (workplace or simulated) STEP 1: Select the date Add to cart Make your payment.
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