Learner Resources-CHCCCS012 Prepare and maintain beds AUR inspect and test products to

inspect and test products to specifications * We can develop additional elective units that are not listed on request (Please contact us for further information)

the identification and support of learners' Language

Core units BSBINS301 Develop and use information literacy skills BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications BSBWHS311 Assist with maintaining workplace safety BSBXTW301 Work in a team CUAIND202 Develop and apply knowledge of information and cultural services organisations Elective units BSBINS203 Assist with circulation services BSBINS306 Provide multimedia support BSBINS307 Retrieve information from records BSBOPS305 Process customer complaints BSBOPS306 Record stakeholder interactions BSBXCM301 Engage in workplace communication * We can develop additional elective units that are not listed on request (Please contact us for further information)

selection and induction processes BSBITU402 Develop and use complex spreadsheets If you require RPL Kits with comprehensive benchmarking

Learner Resources-CHCCCS012 Prepare and maintain beds AUR inspect and test products toOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all