Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful
Units of competency CHCLLN003 Support adult numeracy learning CHCEDU013 Facilitate adult learning and development CHCLLN002 Support adult language and literacy learning If you require RPL Kits with comprehensive benchmarking
Core units BSBTWK201 Work effectively with others SITXCCS009 Provide customer information and assistance SITXWHS005 Participate in safe work practices Elective Units SITXFSA005 Use hygienic practices for food safety BSBPEF202 Plan and apply time management SITXCOM006 Source and present information * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units VU22411 Research pathways and produce a learning plan and portfolio Speaking and Listening (1) VU23529 Analyse and participate in complex conversations Reading and Writing (1) VU23531 Read and write complex transactional texts Language Skills (2) VU23530 Give and respond to complex spoken texts VU23533 Read and write complex creative texts General Electives (3) VU23571 Research significant events in Australian history VU23574 Research current issues VU22446 Design and review a project * We can develop additional elective units that are not listed on request (Please contact us for further information)
Session Plan-VU22618 Investigate Australian art and culture Certificate III Core units SIRXCEG001 Engage theOur session plan support trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these