Learner Resources-TLII3022 Provide customer service in rail operations FSK Units of competency CHCSOH024 Support

Units of competency CHCSOH024 Support sustainable tenancies CHCSOH013 Work with people experiencing or at risk of homelessness CHCMHS001 Work with people with mental health issues CHCSOH021 Work with clients within the social housing system CHCSOH014 Manage and maintain tenancy agreements and services If you require RPL Kits with comprehensive benchmarking

configure and test advanced internetwork routing solutions ICTNWK611 Configure call processing network elements for secure VoIP networks ICTNWK612 Plan and manage troubleshooting advanced integrated IP networks * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units UEECD0007 Apply work health and safety regulations

charge and replace batteries and jump-start vehicles AURETR128  Diagnose and repair instruments and warning systems AURETR129  Diagnose and repair charging systems AURETR130 Diagnose and repair starting systems AURETR131 Diagnose and repair ignition systems AURETR132 Diagnose and repair automotive electrical systems AURETR135 Apply knowledge of petrol and diesel engine operation AURETR143 Diagnose and repair electronic body management systems AURTTA118 Develop and carry out diagnostic test strategies AURTTE104 Inspect and service engines Elective Units AURAFA103 Communicate effectively in an automotive workplace AURETD101 Diagnose and repair electronically controlled steering systems AURETH011 Depower and reinitialise hybrid electric vehicles AURETR008 Remove and replace electrical units and assemblies AURETR011 Install basic ancillary electrical systems and components AURETR017 Overhaul charging system alternators AURETR018 Overhaul starting system motors AURETR115 Inspect

Learner Resources-TLII3022 Provide customer service in rail operations FSK Units of competency CHCSOH024 SupportOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all