Unit Knowledge Guide-AURJTJ002 Remove, inspect, repair and refit motorcycle tyres and tubes ICT panelling and moulding CPCCJN3003 Manufacture

panelling and moulding CPCCJN3003 Manufacture components for doors

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking

Core units FNSCUS403 Deliver a professional service to customers FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC412 Apply and maintain knowledge of financial products and services FNSINC513 Identify and apply complex ethical decision making to workplace situations FNSRSK411 Apply risk management strategies to own work Elective units BSBOPS404 Implement customer service strategies FNSCRD401 Assess credit applications FNSCRD412 Establish and maintain appropriate security options for credit facilities FNSCRD513 Promote client understanding of the role and effective use of consumer credit FNSBNK411 Coordinate small business customer portfolios FNSBNK412 Align banking products with the needs of small business customers FNSBNK414 Promote mobile banking services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURTTL003 Install CNG fuel systems AURTTL001 Inspect and service CNG fuel systems AURTTL002 Diagnose and repair CNG fuel systems If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-AURJTJ002 Remove, inspect, repair and refit motorcycle tyres and tubes ICT panelling and moulding CPCCJN3003 ManufactureOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner